contact us | اتصل بنا
We reply to every message — usually within 2 hours (9 AM – 9 PM GST, Sat–Thu).
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Business Hours
Saturday – Thursday · 9 AM – 9 PM Gulf Standard Time · We reply within 2 hours
Common Questions
📦 Where is my order?
Check your order confirmation email, or WhatsApp us your order number for a live update.
↩️ I want to return something
No problem — you have 14 days from delivery. See our Returns Policy for the full process.
🚚 How fast is delivery?
1–2 days inside UAE. 3–5 days across the GCC (KSA, Kuwait, Qatar, Bahrain, Oman).
💵 Is cash on delivery available?
Yes — COD is available across UAE, KSA, Kuwait, Qatar, Bahrain, and Oman at checkout.
🤝 Partnerships & wholesale
Email us at support@drpdae.com with your proposal and we’ll get back to you within 48 hours.
